REFUND POLICY

REFUND AND CANCELLATION POLICY

Reflect & Revalidate
Last Updated: 30th December 2025

Our Commitment

At Reflect & Revalidate, we are committed to providing high-quality professional NMC revalidation services to healthcare professionals across the UK and worldwide.

PROFESSIONAL SERVICES

Our services include NMC Revalidation Confirmer Service, Complete NMC Revalidation Package, CV Writing, and LinkedIn Profile Optimization.

Cancellation Rights:

  • You have the right to cancel within 14 days of purchase, in accordance with UK Consumer Contracts Regulations 2013

  • If service work has commenced with your consent, your right to cancel may be waived

  • Contact us at support@revalidationforms.co.uk to request cancellation

Refund Terms:

  • Before Work Begins: Full refund available within 14 days of purchase

  • After Work Begins: No refund once personalized work has started or confirmation has been provided

  • Service Not Delivered: Full refund if we fail to deliver service as agreed within the stated timeframe

  • Unsatisfactory Service: Contact us within 7 days of service completion - we'll work to resolve your concerns or offer revisions where possible

100% Satisfaction Guarantee:

  • Available within 7 days of service completion

  • Applies if you are not satisfied with service quality

  • Does not apply to NMC decisions or external factors beyond our control

  • Refund requests must include specific reasons for dissatisfaction

Digital Products & Templates:

  • Non-refundable once accessed, downloaded, or delivered

REFUND PROCESSING

  • Refunds processed within 5-7 business days of approval

  • Refunds issued to original payment method

  • Please allow 5-10 business days for refund to appear in your account

CONTACT US

For refund or cancellation requests:

Exceptions: We reserve the right to refuse refunds that don't meet our stated conditions or where fraudulent activity is ssuspected.